FAQ | Tinak Design

What are your hours of operation?

TinaKDesign operates mainly by appointment only. Please check our booking page for availability or feel free to give us a call.

Where is TinaKDesign located?

We’re located in Calgary, Alberta. Exact address and directions are available on our Contact page.

How can I book a service?

You can book services directly on our website through our online booking system. For additional assistance, feel free to contact us.

Can I book a group appointment or private event?

Please contact us to discuss any special booking requests.

What forms of payment do you accept?

We accept major credit cards, debit, and online payment options through our booking and shopping system.

What is your cancellation policy?

We require 24 hours' notice for cancellations. Missed appointments without notice will incur a $35 cancellation fee.

Do I receive a certification after completing training?

Yes! You’ll receive a certification upon successful completion of our training program, recognized throughout the industry.

What types of training programs do you offer?

We provide in-person and online training for lash lifts and brow laminations, with options for beginner to advanced levels.

How can I sign up for a training program?

Sign up for training directly on our website through our Training page. For any specific questions, please contact us.

What is included in your training kits?

Our training kits include the Eco Lash and Brow System, comprehensive training manuals, and access to our support network. See our Training page for full details.

What services do you offer?

We specialize in lash lifts, brow laminations, waxing, and tinting services. Visit our Services page for details on each service.

How long do lash lifts and brow laminations last?

Typically, our lash lifts last between 6–8 weeks, and brow laminations last around 4–6 weeks with proper aftercare.

What is cysteamine, and why do you use it for lash lifts?

Cysteamine is a gentle, non-damaging alternative to traditional perm solutions, ideal for maintaining lash and brow health while providing beautiful lift results.

How should I prepare for my lash or brow appointment?

Please arrive with clean, makeup-free lashes or brows. Avoid using waterproof mascara or any oil-based products for at least 24 hours before your appointment.

Do you ship products internationally?

Currently, we ship within Canada and select locations internationally. Check our Shipping Policy for further details.

Where can I purchase products from TinaKDesign?

You can shop our full range of products directly on our website. We also offer in-store purchases during training events. Here check out one of our best selling products below:

Are the products vegan and cruelty-free?

Yes, our Eco Lash and Brow System is vegan and cruelty-free, made from high-quality, ethical ingredients.